ITCQF® Board gathers independent and internationally recognized technical communication experts. They represent decades of experience in technical writing, technical training, learning, quality assurance and consulting. Majority of them spent their whole careers working on IT products and projects.

Members of the Board decide on the course of the Foundation’s work and actively participate in the creation of ITCQF® syllabi and exams, including the following Working Groups:

  • Technical Communication Foundation
  • API Documentation
  • UX Writing
  • Digital Accessibility

Members of the Board act also as ITCQF® ambassadors in their regions – depending on their preferences they can play consultant, business developer, consultant, community builder and other roles.

ITCQF®  is constantly looking to expand the Board by public-facing representatives, passionate about techcomm and interested in sharing the best knowledge and practices with the community.


Full list of current Members of the ITCQF® Board:

Noz Urbina (Spain)

Noz Urbina is a globally recognised content strategist, consultant, and trainer specialising in omni- and multichannel content projects for marketing and technical communication. He co-authored “Content Strategy: Connecting the dots between business, brand, and benefits” and, since 2000, has provided services to Fortune 500 organisations and small-to-medium enterprises. Noz has helped organisations differentiate themselves with content, while saving money. Noz founded Urbina Consulting and is Strategic Marketing Director and Events Chairperson for

Kristine Hurst (USA)

Kristine Hurst’s extensive technical writing career has encompassed the fields of software development, pharmaceuticals, aeronautics, medical device manufacturing, and health care. Ms. Hurst’s international technical writing clients include PeopleSoft, Oracle USA, The J. Paul Getty Museum, Amgen, Johnson & Johnson, Apriso, NextGen Aeronautics and SynerMed, Inc. She holds a Bachelor’s degree in Business Education and a Master’s degree in Business Administration.

Marcin Górski (Poland)

Marcin Górski is a Technical Writing Manager at Google. In more than 15 years of work in the technical communication field, Mr. Górski has dealt with technical documentation, technical training, translation, and management. He created content strategies for products like manufacturing execution systems, business intelligence software, and mobile applications. Mr. Górski holds a Master’s degree in English Language and Literature.

Margarita Staneva (Bulgaria)

Margarita Staneva has 16+ years of technical communication experience in the software industry. She started as a technical writer and then moved to a management role in VMware, helping the company grow the technical communication team in Sofia, Bulgaria from 2 to 30 people. Margarita is passionate about coaching and mentoring technical writers, redefining and optimizing software documentation processes, content strategy. She is a co-founder and a regular presenter at the Evolution of Technical Communication (ETC) conference.

Dariusz Drezno (Poland)

Dariusz Drezno is a seasoned Documentation, Training and QA Manager with more than 20 years of experience in leading technical writing, training and test teams in various global companies, including Motorola, Apriso, Sabre, and Comarch. Mr. Drezno’s background covers telecommunication, embedded systems, manufacturing execution and global distribution systems. Mr. Drezno helps customers to establish, lead and improve their testing, technical communication, trainings and quality management systems using both formal and agile approaches.

Ken Eberhardt Nielsen (Denmark)

Computer Scientist from the University of Copenhagen, Denmark, with 25 years of experience in global product development organizations including Telia, Securitas, Motorola, Schneider Electric and Nexta as R&D Director. Design, documentation and training have always been key parts of the product development strategy and quality management systems of the global organizational units led by Mr. Nielsen.

Paweł Kowaluk (Poland)

Pawel Kowaluk’s work in the technical communication field has been focused mainly on DITA standard implementation and DITA maturity, including the choice of strategies and tools. His main area of interest is related to new learning products and ways of building them within organizations. He is a co-founder of soap! ( and an ardent evangelist of user-centric product development in Poland.

Cezar-Eduard Radu (Romania)

Cezar-Eduard Radu is an expert in the field of quality assurance and management, program and project management, as well as in process improvement customer advocacy. Responsible for implementing and auditing Quality Management Systems compliant with ISO9001:2000 and CMMI standards at organization and project level. In nearly two decades of his career, Mr. Radu has dealt with technical documentation on various levels. Mr. Radu’s experience covers cooperation with global manufacturers delivering mission-critical telecommunication and IT systems around the world.

Michał Skowron (Poland)

Michał Skowron has been working as a Technical Writer at big and small companies in the software development industry since the beginning of 2012. He has been a trainer for ITCQF since 2016. Michał is a committed proponent of automating the content delivery process and prefers smart documentation building to traditional typing. Therefore, his main focus in the recent years has been on developing and implementing tools and solutions that help organizations align their technical documentation with best practices of software development.

Gopal B. Dambal (India)

Gopal Dambal is a from-the-scratch Technical Writer who evolved as Content Architect at Infosys Ltd, Bangalore (India). A passionate trainer with 15+ years of professional exposure in IT & Non-IT multinational companies, he envisions making Technical Writing a preferred career among students and professionals from varied backgrounds. Bridging the academia-industry gap in India is Gopal’s favorite area of interest.

Chris Ward (Germany)

After 15 years as a developer Chris realised he preferred helping others understand technical subjects instead of building them. He does this through technical writing, blogging, networking and educating people through presentations and workshops. He has written for sites that rank amongst the most popular sites on the internet, startups that have won international awards and has presented at events in every corner of the World. For fun he is a Podcaster, video maker, writer of interactive fiction & games.

Laura Novich (Israel)

Laura Novich is an experienced documentarian, with more than 18 years in technical communication and 10 years in education and training. 
She has worked as a technical writer at Red Hat and 3Com and is currently the Documentation Manager for ScyllaDB, a NoSQL database company. When Laura is not working, she is an instructor at Our Best Words, teaching students about open source, software documentation, and API docs.
In addition, she is an events coordinator / conference speaker at Write the Docs and a frequent speaker at MEGACOMM Israel. Her passion for collaboration has won her the Red Hat EXCeed award as well as the 3Com 3Award for her outstanding work in project management.  Laura holds a Bachelor’s degree in Psychology and a Master’s degree in Teaching English as a Second Language (TESOL).

Frank Ephraim King (Israel)

Frank Ephraim King (also known as FE or Effie) has been a major player in the information development field since 1996. He served as team leader and project manager for documentation projects in many different fields including semiconductors, communications, information technology, military and civil aviation, medical technologies, virtualization, and cloud computing. Ephraim has taught extensively in the hi-tech community, and has several years’ experience training new technical writers.